I'm caught between two giant communications firms, as we suffer with a dodgy landline connection to the house, which is also affecting broadband connection as well as the on-demand TV services.
Our phone, TV and internet service provider is Sky, but the lines we use belong to BT and between the two of them ... well, in the UK the phrase 'couldn't organise a piss-up in a brewery' or 'couldn't organise an orgy in a brothel' are very apt! And the awful thing is, it's been like this for over two months.
The phone line is so crackly we can't hear the other person speak. Everytime I answer it I have to yell "If you know me, please ring the mobile, as the landline isn't working". And then hope the reception is good enough for them to get through.
Everytime we try to use the internet it freezes, loses connection and has to reconnect itself. It's so frustrating! And it's affecting everything we do, because--damn it(!)--as a society we've become so reliant on the internet and everyone wants us to go online for transactions. So far it's hampered several things, including:
- online banking
- my daughters secondary school application
- ordering groceries
- being able to phone anyone (mobile connections are not good where we live)
- e-bay transactions
- my work on Oddville
- even (this was so ironic) the online chat to Sky when I tried to report the problem
- and of course, my blog posts
What is it about communications firms not actually being able to communicate?